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When you first sign up for QuickOrb, you are automatically assigned a default tenant workspace. To set it up: 1. Navigate to **Settings > General**. 2. Upload your company logo and input your business registration details. 3. Configure your base currency and timezone. 4. Invite your team members under **Settings > Users** by assigning them specific roles (e.g., Cashier, Manager, Admin).

QuickOrb allows you to white-label your E-commerce storefront and LMS portal. 1. Go to **Settings > Custom Domain**. 2. Enter your desired domain name (e.g., shop.yourbrand.com). 3. You will be provided with an A-Record and CNAME. Log into your domain registrar (like GoDaddy or Namecheap) and add these DNS records. 4. Click 'Verify'. SSL provisioning happens automatically within 15 minutes.

QuickOrb POS is hardware-agnostic and runs perfectly in the browser. **Barcode Scanners**: Any USB or Bluetooth scanner that acts as a keyboard emulator works instantly. Simply click the search bar in the POS interface and scan a barcode. The item will automatically be added to the cart. **Receipt Printers**: Under **POS > Printer Settings**, you can configure standard ESC/POS thermal printers. We support 58mm and 80mm paper widths. Ensure your browser allows silent printing (kiosk mode) for the fastest checkout experience.

If you operate multiple physical locations, QuickOrb handles it seamlessly. 1. Go to **POS > Outlets** to create multiple physical store locations. 2. Go to **POS > Inventory** and you can transfer stock between outlets. 3. Low stock alerts are automatically generated. You can configure minimum threshold quantities per product variant.

If a customer returns an item: 1. Navigate to **POS > Returns**. 2. Enter the receipt number or scan the receipt barcode. 3. Select the items being returned. You can choose to refund to the original payment method, Wallet Balance, or issue an exchange. 4. Inventory is automatically restocked if the item is marked as resellable.

QuickOrb provides a powerful visual Page Builder. 1. Navigate to **E-Commerce > Themes**. 2. Select a base template that fits your industry (Fashion, Electronics, Digital Goods). 3. Click 'Launch Builder'. You can drag and drop components, change primary brand colors, and modify typography without writing code. 4. Hit 'Publish' and your storefront updates instantly.

To accept live credit card payments: 1. Go to **Settings > Payment Gateways**. 2. For global customers, enable **Stripe**. You will need your Stripe Publishable Key and Secret Key. 3. For African markets, enable **Paystack** or **Flutterwave**. 4. Input your API keys and toggle 'Live Mode'. All transactions are instantly routed to your respective merchant accounts.

Your QuickOrb Wallet allows you to instantly purchase or vend digital utilities. - You can use your wallet balance to pay for Airtime, Data Bundles, Electricity Tokens, and Cable TV subscriptions. - If you are an API partner, you can resell these services at a markup directly through your E-Commerce storefront. - To fund your wallet, click 'Top Up' in the Wallet Dashboard and generate a virtual bank account or pay via card.

To bill B2B clients: 1. Navigate to **Wallet > Invoices** and click 'Create Invoice'. 2. Add your customer details, line items, and tax rates (VAT). 3. You can enable 'Online Payment', which appends a secure payment link to the PDF invoice. 4. When the client pays via the link, the invoice automatically marks itself as 'Paid' and the funds hit your wallet.

1. Go to **LMS > Courses** and click 'New Course'. 2. Fill out the SEO metadata, course description, and upload a thumbnail. 3. Navigate to the **Curriculum** tab. Here you can create Sections (Modules) and upload Video Lessons, PDFs, and Quizzes. 4. Set a price in the **Pricing** tab (or mark as Free). 5. Click Publish. The course is now available on your public Academy portal.

QuickOrb LMS can automatically generate certificates when a student completes 100% of the curriculum. 1. Go to **LMS > Certificates** and design your certificate template using our drag-and-drop editor. 2. Enable 'Auto-Issue on Completion'. 3. Each certificate is generated with a unique cryptographic hash and QR code, allowing employers to verify its authenticity on your platform permanently.

You can deploy an AI Customer Support agent to your storefront that knows everything about your business. 1. Go to **AI > Automations**. 2. Under 'Knowledge Base', paste your company FAQs, return policies, and business details. 3. The AI will instantly ingest this data. 4. Enable the 'Storefront Chat Widget'. The AI will now handle tier-1 customer inquiries, track orders, and answer product questions autonomously 24/7.